Applies to: Customers who are going through Implementation Bootcamp Modules 1-4
Common Questions or Needs:
Why am I locked out of the next module?
Who can unlock my next module?
How do I get my module unlocked?
Overview:
Why am I locked out?
In most cases, this is super easy to solve! Modules are kept locked until you complete the module review call for relevant modules.
Who do I reach out to?
Please contact your Specialist for module unlocking:
Module unlocking
Once a module is complete, please schedule a module review call for that module (Ex: if you have completed Module 1, you would schedule a Module 1 review call).
You may schedule module review calls (with your specialist) from your account.
You may contact support to assist in scheduling your module review call. at support@entreinstitute.com or call us at 844-552-8801 (8am-5pm Mountain Time, Monday-Friday).
Once you have attended the module review call, your specialist will be able to unlock the next module for completion (repeat the above steps throughout Implementation Bootcamp for module unlocking).
Still Need Help?
Please contact Concierge via email: support@entreinstitute.com or call our Concierge team: 844-552-8801 (available Monday - Friday 8am-5pm Mountain Time)